On Monday we went and got our meat for the month from our butcher, we have been going there for years and have a very good relationship with them.
My partner paid with his card and it got voided. Butcher said its the machine and put it through again, and then again and it got declined both times.
We asked them to keep our order till we could sort it out, but since he is lovely and he is over 6ft tall and knows where we live, he said to take it.
We get home and my partner checks his bank account, the money missing is the exact money that we owed the butcher, so he gets on the phone and they tell us the butcher has it. He rings the butcher and they say nop, but they will poll and get back to us, end of the day they ring and they don’t have the money. But to give it 48 hours, which we do.
The another 24 hours, just incase, this is now Thursday. We have no money but food, the butcher has no food and no money and the bank says the butcher has the money but no proof. But there is nothing that can be done.
At this point I have had it with my partner’s bank, I use to be with them, and due to them being appalling, I left. So I do what everyone does and use twitter and socialfacebook.
I have condensed this story down, because of the amount of time we wasted, ringing the bank, waiting a minimum of 25 minutes to get through to them to try and get a pending transaction statement, which from what I gathered from friends and from what I know about my bank, seems to come as standard on everyone elses internet banking. For four days straight, would take up an entire blog let alone a post.
But then surprise surprise after insisting it will take a full 7 working days, 2 hours after ranting on social media, the money is back into his account.
I have never known anything like this. I have had money taken out by fraud, I have spent to much and had to try and figure it out but never have I had money just disappear. Has anyone?